Lyssna studies are built using different types of methods and section structures. These determine whether your study is considered a Quick study or an In-depth study, and what's available on your plan.
Understanding how these pieces fit together will help you plan your research and avoid unexpected limits.
Study types
There are two types of studies you can create: Quick studies and In-depth studies.
Quick studies
Quick studies are designed for fast, focused feedback.
A study is considered a Quick study when it contains a single test method section. For example, your test would be considered a Quick study if it contains either one prototype section or one first-click test section.
Quick studies are available on all plans.
In-depth studies
In-depth studies are designed for more complex research. A study is considered In-depth if it includes more than one section. Your test would be considered In-depth if it includes a survey section followed by a card sort section, or has two preference test sections.
In-depth studies are available on paid plans and may be subject to limits depending on your plan.
Method types
Core methods
Core methods are available on all plans and include:
Survey questions
Design surveys
First click tests
Navigation tests
Five-second tests
Preference tests
Prototype tests
Card sorts
Tree testing
Live website tests are not included as a core method, and are only available on our paid plans.
Plan limitations
Your plan determines which study types and methods you can use.
Free plan
Core methods only
Quick studies only (unlimited)
Growth plan
Core methods and Live website tests
Quick studies (unlimited)
In-depth studies (5 launched studies per month or 60 per year)
Enterprise plan
Core methods and Live website tests
Quick studies (unlimited)
In-depth studies (custom limits on launched studies)
Credits and study costs
Your study type doesn't affect credit cost. Quick studies and In-depth studies are charged the same way.
You don't spend credits when you build a study, or when you launch a study to your own self-recruited audience (your own network). Credits are only spent when you order participant responses from the Lyssna panel.
The credit cost for a panel order is based on the length of your test. Two settings add additional credit fees on top of the base cost:
Screener questions add a fee per response when you use a screener to filter participants.
Recordings add a fee per response when you enable participant recordings.
Common questions
Do Quick studies cost credits?
Quick studies don't cost credits to build or to launch to your own audience. Credits are only spent when you order responses from the Lyssna panel or our partner panel, and the credit cost is the same whether your study is a Quick study or an In-depth study.
Why is my study considered In-depth?
Your study is considered In-depth if it includes more than one test section.
Do screeners make a study In-depth?
Screeners do not make a study In-depth. A study is only considered In-depth based on its structure (multiple sections).
Can I create an In-depth study on the Free plan?
You will be able to create an In-depth study on the Free plan, but you will not be able to launch your study to your participants. You'll need to upgrade your subscription to launch your test to participants.
Can I change a study from In-depth to Quick?
You can change a study from In-depth to Quick by updating the study to reduce the number of sections it has. You can split longer tests into multiple Quick studies and run them separately to gather your feedback. For example, if your study has three card sort sections, you can split your test into three separate studies, each with one of your card sort activities.
Do Quick studies count toward my plan's limits?
Quick studies do not count toward the launched study limit on your plan. Quick studies are unlimited across all plans, including the Free plan.
Do follow-up questions make my study In-depth?
No, adding additional follow-up questions at the end of a test section will not make it an In-depth study. You can add as many follow-up questions as you need at the end of your study's task, and it will still be considered a Quick study as long as it only contains one test section.