Spaces are an easy way to keep your research organized in Lyssna. They give you a shared place to group studies, invite teammates, and work together by team, topic, or research goal.
Spaces are currently in beta and are available on all plans.
Space types
Every account includes a Primary Space that everyone belongs to. This Space can’t be deleted or left, and it gives your team a starting point. From there, admins can create other types of Spaces:
Everyone: Accessible to all users on the account. Cannot be left.
Open: Accessible to all users. Any user can join or leave.
Closed (Coming soon - Enterprise only): Accessible only to invited members of the Space. Admins control membership.
Closed Spaces are coming soon and are only available on Enterprise plans. If you’re interested in upgrading, book a demo with our sales team.
Permissions
Admins can set up and manage most Spaces (except the default Primary Space), decide membership rules, and add or remove members.
Editors have full access and can join or leave Open Spaces, and request access to Closed Spaces (coming soon).
Viewers have read-only access, so they can browse Spaces but not make changes.
For more details on how team roles work, check out our article on managing your team.
Managing Spaces
Creating a Space
From the left-hand sidebar, click the plus (+) icon in the Spaces section. This opens the module to create a new Space.
Choose a name and membership type (Everyone, Open, or Closed).
Add members if needed. For Closed Spaces (coming soon), admins must assign members during setup.
Click Create to save and open your new Space.
Updating a Space
Admins can update Spaces after they’ve been created. This includes renaming a Space, changing its type (for example, from Open to Everyone), or adding and removing members.
To update a Space:
Open the Space you’d like to change.
Click the three dots in the top right of the Space. From this menu, you can open settings, manage members, or leave the Space.
Choose what you’d like to update. In Space settings, you can rename the Space, adjust its type from the dropdown, or delete the Space. Be sure to save your changes when you edit here. In Manage members, adding someone from the dropdown makes them a member immediately, and clicking the minus sign next to a member removes them right away—no need to save.
Deleting a Space
When you delete a Space, all of its content—including projects and studies—will be permanently removed. If you want to keep any of this work, be sure to move your studies and projects into another Space before deleting.
To delete a Space:
Open the Space you want to remove.
Click the three dots in the top right and choose Space settings.
Select Delete Space.
Type CONFIRM when prompted, then click Delete Space to finish.
Adding studies and projects to a Space
It’s easy to keep work in the right Space. Save new studies and projects straight into a Space, or move existing ones later if plans change.
Save a new study to a Space
On your dashboard, click Create study and select your study type.
Give your new study a name.
In the Location dropdown, choose the Space (and project, if needed) where you want the study saved.
Click Create.
Your new study will now be saved within that space:
Create studies and projects from inside a Space
Open the Space, then select Create study or Create project. Anything you create here is saved to this Space automatically.
Move an existing study to another Space
Open the study and click the three dots next to its name.
Select Move.
Pick the new Space (and project, if needed) in the Location dropdown, then click Move.
Projects and studies can only belong to one Space at a time. Moving a project to another Space also moves all studies in that project. If a study is part of a variation set, moving that study moves the entire set to the selected Space.
Joining and leaving Spaces
Everyone Spaces: You’re automatically a member, and you’ll always stay part of these by default.
Open Spaces: You can choose to join whenever you’d like and leave if it’s no longer relevant to you.
Closed Spaces (coming soon): Membership is managed by admins. If you’re a member, you can leave at any time. A request-to-join option will be available later in the beta.
Best practices
Think about how your team works day to day, and set up Spaces in a way that makes collaboration feel natural. For example, you might create a Space for each department (like Marketing, Product, or Support) so teammates can easily find what they need. Use Closed Spaces when projects require restricted access, and try to keep naming consistent so everyone can quickly recognize where to go.
Common questions
Can I delete the Primary Space?
No. Every account has one Primary Space, and it cannot be deleted or left.
Do all plans have access to Spaces?
Yes. All plans can create Everyone and Open Spaces. Closed Spaces are Enterprise-only and will be available soon.
What happens if I leave a Space?
You can leave an Open or Closed Space, but you will no longer see it in your sidebar until you rejoin.
Can I change a Space type after creating it?
Yes. Admins can update a Space type (e.g., from Open to Everyone).
Can I move projects or studies between Spaces?
Yes. Studies and projects belong to one Space at a time, and you can move them to a different Space. When you move a project to another Space, all studies in that project move with it. If a study is part of a variation set, moving that study moves the entire variation set to the selected Space.