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Contact Support and Sales
Contact Support and Sales
Jamie Shuey avatar
Written by Jamie Shuey
Updated over a week ago

Customer support

If you already have an account with us, the best way to reach us is via chat from your Lyssna dashboard. Otherwise, send us an email at

If you have an issue related to a particular test, please be sure to mention which test you're having trouble with so that we can look into it right away.

Manual purchases

We are happy to help with manual invoicing, ACH, or wire transfer payments for any purchase over $2,000 USD. Simply send an email to to kick off the process.


Looking for help with enterprise procurement-related tasks or vendor registration requirements? Our Sales team can help you with that sort of thing! Book a meeting here.

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