Test results can be exported to CSV format and shared using a unique link.
Anybody you share the link with can access the results for that particular test—they don't need a Lyssna account login. This link does not grant access to change anything or allow access to any other tests in your account.
It is free to share your results using your test's unique share link, but raw data exports to CSV are available on our paid plans.
How to share your results
Click the Results tab of your test.
At the top of your test results, select the Share results button.
Ensure the toggle is set to Link active and then click Copy to save it to your clipboard and paste it to your destination.
How to export test results as a CSV
Similarly, at the top of the test results, select the Export as CSV button:
A modal will pop up asking what you'd like to include in your export:
Demographic columns and task durations are included by default; you'll need to uncheck those boxes if you don't need that information.
Optionally, and only if you've included recorded sections in your test, you can tick the recording transcripts box to include those in your export. You'll receive verbatim transcripts, and if you've used AI follow up questions with summaries, you'll receive transcript summaries in the CSV as well.
Click Export and your file will download automatically.
If you're using Excel to open the CSV export, set the 'File origin' to '65001: Unicode (UTF-8)' to ensure all characters appear correctly.
Bulk export of multiple tests is not currently available.
Interpreting your CSV
Column A: Date and time submitted
Column B: Total test duration (in milliseconds)
Columns C-L: Participant demographics
Columns M-P: Participant device information
Column Q onward: Answer and instruction/task duration (in milliseconds) for each of your tasks and/or questions
Note: Clicks for Click tests and Navigation tests will be represented as a decimal in your CSV, each with an X value and a Y value. This indicates the percentage from the left edge of the image (X) and the top edge of the image (Y) where the click landed. You may benefit from exporting these types of tests as images.
Exporting your results as a visualization
Custom results visualization exports are available for Survey question test sections and follow-up questions that require short & long text, single select, or multi-select responses. The following test sections/questions allow for visual results exporting as well:
From the Results page of your test, you'll select the download arrow next to the section you want to export, and then click Customize. From here, you'll have the option to customize your results visualization including or excluding details like headings, legends, and more. The results can then be downloaded to your device or copied to your clipboard.
Check out the linked help center articles above to learn more about what options are available for each test section.
Common questions
Can I combine results from multiple tests for a side-by-side comparison?
Our platform doesn't currently offer a feature to combine and compare results from multiple tests. If you need to consolidate results across different tests, we recommend exporting your results from each test as a CSV and then merging them using third-party software, such as a spreadsheet.