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Privacy and NDAs

Jamie Shuey avatar
Written by Jamie Shuey
Updated over a week ago

Lyssna standard privacy agreement

We take your privacy seriously at Lyssna.

Lyssna, its employees, agents, and subcontractors will keep confidential all data and customer information including test content, imagery, and test results. Information in your account may be seen by Lyssna employees only for the purposes of providing support.

All test content is private and confidential, and will not be shared with any third parties or published in any form without prior written approval.

Your tests are not visible to other members of Lyssna except upon request in the form of ordering responses from the Lyssna panel. Ordering responses from Lyssna makes your test temporarily available to a subset of our users until the order has been fulfilled or canceled.

Lyssna panelists do not explicitly sign an NDA, however, they must agree to keep confidential all information and imagery viewed on Lyssna tests when signing up for our platform.

All test results are private and cannot be viewed publicly or by other Lyssna members unless actively shared by you or invited members of your account.

You can learn more about how we keep your data safe on our Security page.

For detailed information about how we keep your data secure and stay compliant with global privacy standards, visit our Trust Center.

Agreements

Custom participant agreements are available on Enterprise plans for tests and interviews. You can enable agreements in the test builder and upload a document, such as a custom NDA, which will be shown to participants to agree to before they complete their test or interview application. If the test or interview includes a screener, only qualified participants will see the participation agreement.

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