Screener questions allow you to filter your target audience to users who meet very specific criteria. You can implement screener questions on both unmoderated tests and interviews, and you can use them when recruiting both from the Lyssna panel and your own audience.

When inviting participants to your study, the process for inviting self-recruited participants is the same with or without screeners. Once you have created your test and added your screener questions, head to the Recruit tab of your test to enable its unique recruitment link, then share the link with your pool of participants.

To order participants from the Lyssna panel, begin by placing an order from the Recruit tab on your test:

Once on the order form, you can confirm your screener is enabled in the Screener section:

To proceed with your order, you can select any additional demographics you may need for targeting, review your costs, and select an estimated screen-in rate to finalize and submit your order.

Once your panel order has been placed, you can review the details in the Recruitment activity section on your test's Recruit tab. Select the arrow to the right of your order to see more details.

As panelists participate in your test we will update your actual screen-in rate on the order, along with your estimated rate for comparison.

To cancel panel orders with attached screeners, follow the same method used for our other tests.

Navigate to the test's Recruit tab and locate the Recruitment activity section at the bottom of the page. Then, simply scroll down and click on "Recruiting" then select "Cancel order" for the relevant panel order.

Once canceled, we'll let you know how many credits were refunded, if any:

If your order is canceled, we automatically refund your unused credits and your screener fees for the unfilled part of your order. However, since panelists are compensated for completing your screener, some or all of your screener fees might have already been paid out for any panelists who have participated but have been screened out.

To prevent losing screener fees, it's crucial to ensure that your estimated screen-in rate doesn't dip below our minimum threshold of 15%. If you're unsure, we suggest running your screener questions as regular survey questions in a brief pilot study with the same audience demographic you plan to screen. This will help you gauge the approximate screen-in rate for your target audience.

By default, screener responses won't appear in your test's result tab. However, you can still view how each participant answered your questions. Head to the Participants tab to view any participant's screener answers, demographic details, and all of their responses on your test.

You can’t edit a test that has active orders. If you need to make a change to your screener, please cancel your active orders first.

You won't be able to filter your test results based on screener questions just yet, but our team is working to make this feature available very soon!

Your exported CSV results will include the screener responses and study responses for each participant on your test.

At this time, we do not support screener questions when using our external partner panel for responses.